Frequently Asked Questions
What do I receive after purchase?
You will receive a digital PDF crochet pattern that you can download instantly after your payment is confirmed.
Will I receive a physical product?
No. All products sold by Croviastet are digital downloads only.
What skill level are the patterns?
Each product listing clearly states the recommended skill level, such as Beginner, Intermediate, or Advanced.
What file format do I receive?
Our patterns are provided in PDF format, which can be opened on computers, tablets, and smartphones using any standard PDF reader.
Can I sell finished items made from the pattern?
Yes. Handmade finished items created from our patterns may be sold in small quantities. However, the digital pattern itself may not be copied, shared, or resold.
Can I share the pattern with friends?
No. Each purchase grants a license for one customer only. Please encourage others to purchase their own copy to support independent designers.
I can't download my files. What should I do?
Contact us at:
We'll help resolve the issue as quickly as possible.
Can I get a refund?
Due to the nature of digital products, refunds are generally not available once files have been downloaded. Please review the product description carefully before purchasing.
Do you offer customer support?
Yes. If you have questions about a pattern or encounter any issues with your purchase, feel free to contact us. We're happy to help.